Privacy Policy
Who We Are
Our website address is https://evertrueroofing.com. Evertrue Roofing is a licensed and insured roofing company serving Austin, Texas and the surrounding metro area. This Privacy Policy explains how we collect, use, and protect the personal information you share with us when you visit our website, request a free estimate, or use our roofing services.
Data Collection
Evertrue Roofing collects personal information, including but not limited to your name, email address, phone number, and property address, when you request an estimate, schedule an inspection, submit a contact form, or otherwise engage our services. We may also collect usage data and device information when you browse our website in order to improve our service offerings and provide a more efficient experience.
Data Usage
The information you provide is used to deliver and improve our roofing services, schedule appointments and inspections, prepare and follow up on estimates, communicate about your project, and share relevant updates or service-related offers that may be of interest to you. This allows us to provide a more personalized and responsive experience for every customer.
Data Protection
We use industry-standard security protocols and technologies to safeguard your data against unauthorized access, modification, or disclosure. Our team regularly monitors and updates our systems to maintain a high level of protection for your personal information. Information obtained as part of the SMS consent process will not be shared with third parties.
Your Rights
You are entitled to access, correct, or delete your personal data at any time. To exercise these rights, please contact us using the channels provided below. We are committed to responding promptly to all requests regarding personal data.
Opt-In and Opt-Out
You may opt in or opt out of marketing communications at any time by contacting us directly. We respect your preferences and will update your communication settings accordingly.
Contact Information
For any privacy-related inquiries or concerns, please email us at info@evertrueroofing.com or call (512) 359-3124. You can also reach us by mail at 1205 Sahara Ave, Unit B, Austin, TX 78745. Our team is available to assist you with any questions regarding your personal data and privacy.
Policy Updates
We will notify you of any substantial changes to this policy through email or our website. We recommend that you periodically review this policy to stay informed about how we protect your personal information and respect your privacy rights.
Accessibility
This Privacy Policy is available for your reference in the footer of our website. We aim to ensure our customers can easily access and understand our privacy practices at all times.
SMS and Phone Number Usage
We do not share your SMS consent or phone number with third parties or affiliates for marketing purposes. Your contact information is treated with confidentiality and is used solely for the purposes stated in this Privacy Policy.
Terms and Conditions for SMS
A. Introduction
Welcome to Evertrue Roofing. By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not engage with our SMS services.
B. Consent for SMS Communication
By providing your consent to receive SMS communications, you acknowledge and agree to receive text messages from Evertrue Roofing at the phone number you provide. Information obtained as part of the SMS consent process will not be shared with third parties.
C. Types of SMS Communications
If you have consented to receive text messages, you may receive SMS communications related to the service you requested, such as appointment reminders, inspection scheduling, estimate follow-ups, project updates, and promotion-related communications.
D. Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointments or active project.
E. Standard Messaging Disclosures
Messaging frequency may vary. Message and data rates may apply. You can opt out of receiving SMS messages at any time by texting STOP to the number from which you received the message. For assistance, text HELP or visit our website at https://evertrueroofing.com. Visit https://evertrueroofing.com/privacy-policy/ for our Privacy Policy and https://evertrueroofing.com/terms-of-service/ for our Terms of Service.
F. Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
G. Opt-In Method
You may opt in to receive SMS messages from Evertrue Roofing in the following ways: verbally, during a conversation; by submitting an online form; or by filling out a paper form.
H. Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply STOP to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
I. Help
If you are experiencing any issues, you can reply with the keyword HELP. If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
J. Privacy
We respect your privacy and will only use the information you provide to communicate with you via SMS as outlined above. Your personal data will not be shared with third parties unless required by law or as necessary to deliver the requested service.
K. Modifications
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. By continuing to engage with our services, you agree to be bound by any changes to these terms.
L. Acknowledgment of Terms
By subscribing to the Evertrue Roofing messaging service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.